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FAQ

If you are looking for a specific answer, you have come to the right place. If you still can't find the answer to your question, please contact us here.

The English version of the FAQ is in the works

  • alcohol
    According to the law, alcohol will only be served to permitted festival visitors.Children and young people up to the appropriate age are not given alcohol.
  • Ribbons
    Your ticket will be exchanged for a festival wristband at the checkout. This bracelet is placed around your wrist and is not transferable.
  • teenagers
    Young people aged 12 and over are permitted to visit the festival with a legal guardian. The legal regulations regarding alcohol consumption apply to us. We recommend that you take the federal government's youth recommendations into account.
  • Children
    Bringing children is permitted. Children under 12 years of age have free entry when accompanied by their legal guardian (ID required). Except in the VIP area. We strongly recommend that children be equipped with hearing protection.
  • Merchandise
    Yes we have merchandise. Availability after the festival is always severely limited as most items are sold out. We therefore recommend that you buy your merchandise at the festival.
  • To swim
    For all festival visitors who would like to cool off, there is a swimming pool in the immediate vicinity. The festival ticket or wristband does not count as admission. Entrance must be paid separately on site. [Link]
  • Tickets
    Tickets are available from our official ticket office. You can find the tickets on our website in the section: Tickets.
  • Animals
    As much as we like animals, we don't do them any favors with all the people and the noise. Therefore, animals are prohibited on the entire festival grounds. The only exception are service dogs which are necessary for the visitor.
  • Timetable
    You can find the timetable in the about section.
  • Prohibited items
    Prohibited items will be confiscated by security upon entry to the concert area. We have listed the most common requests for properties here. If you have any further questions about an object you would like to bring with you, please contact us via the contact form.Violating these regulations again may result in criminal charges or exclusion from the festival.Prohibited items on the concert areaProfessional audio and video recordingse.g. SLR camera, lenses, video camera, sound recorder, drones etc. Selfie sticks and tripods for cameras/smartphones Bags, backpacks, suitcases larger than 21 x 30 cm (A4) Various furniture of all kindse.g. folding chairs, stools, tables etc. Personal protection optionse.g. umbrella, parasol, hail board etc. Food and drinking containerse.g. pet, aluminum and glass containers etc. Mobile objects of any kinde.g. bicycles, kickboards, mopeds, skateboards, inline skates etc. Weapons of any kinde.g. pocket knife, bat, hammer, etc. Drugs of any kindDrugs are illegal and can lead to criminal charges. Pyrotechnics of any kinde.g. torches, fireworks, smoke petards, colored petards, smoke candles, etc. Spray cans of any kinde.g. deodorants, hairspray, breathing spray etc.
  • Lost items
    If you have lost anything, you can ask at the information desk whether the item has been returned. After the festival you can reach us via the contact form. We assume no liability for lost items.
  • Volunteer
    If you would like to help us, please feel free to contact us here.
  • Means of payment
    The payment options at the festival are as follows: Cash (CHF, EUR) TWINT as well as card payments with the most common card providers.
  • Arrival by car
    Getting to Grenchen by car is easy. Follow the signs on the road to get to the right place. A parking ticket is mandatory.
  • Arrival by public transport
    We recommend traveling by public transport. Grenchen can be easily reached by train or bus. The festival site is about a 10-minute walk from Grenchen Süd train station. It's a little further from Grenchen Nord train station, so we recommend taking the bus.
  • Arrival by camper
    Getting to Grenchen by camper is easy. Follow the camping signs on the road to get to the right place. A motorhome camping ticket is mandatory.
  • Arrival by bike
    You can easily get to the festival by bike. You don't need a parking ticket for this. There are enough parking spaces around the festival site. Just remember to lock your bike when you arrive.
  • Arrival by motorcycle
    Arrival by motorcycle is also possible. You don't need a parking ticket for this. The motorcycle parking spaces around the festival site are limited. Avoid wild parking and please do not put your motorcycle anywhere in the way.
  • Arrival by taxi
    The taxi services have access to the festival site. It is possible to get out comfortably in the immediate vicinity of the festival site.
  • Arrival by taxi
    The taxi services have access to the festival site. It is possible to get out comfortably in the immediate vicinity of the festival site.
  • Parking ticket
    Parking tickets must be purchased in advance. No tickets can be purchased on site. The following applies: 1 parking ticket = 1 car = valid all days
  • Waste
    There are trash cans throughout the festival grounds. For the good of everyone, please use these and dispose of your waste in the designated container.
  • Barrier-free
    We try to make the festival area as barrier-free for everyone as possible. We have a special spectator ramp for visitors in wheelchairs and other handicaps with a good view of the main stage. Tickets for wheelchairs or handicapped visitors are available from our official pre-purchase point. Accompanying persons and service dogs are also permitted. If you have any further questions, please contact us using the official contact form.
  • Crowdsurfing
    Crowdsurfing is prohibited for safety reasons.
  • Drugs
    Drug use is illegal and prohibited on the entire festival grounds. A misdemeanor can lead to criminal charges.
  • Food and Drink
    There are countless opportunities to eat on the festival grounds. Make sure you drink enough water on hot days.
  • Festival map
    The festival map can be found on the About page.
  • guest list
    If you are on the guest list you can simply register at the main cash desk / information desk. Important: Please take a valid ID with you so that we can identify you.
  • information
    Our information is at the main checkout. If you have any questions or other matters, please feel free to contact the staff.
  • volume
    The festival will be held within the legally stipulated sound level of 100db. Your hearing can be damaged by the volume. We recommend that you use hearing protection.
  • Lockers
    We have a limited number of lockers on site.
  • Toilets
    We have various toilet facilities on site. These are maintained and cleaned.
  • Waste
    There are waste disposal facilities at the campsite. Please throw your rubbish into the designated containers and do not leave your rubbish lying around.
  • Camping
    Camping on the festival grounds is only possible with a valid ticket. Here 1 ticket = 1 tent + 1 person. All other people sleeping in the same tent need their own ticket.
  • have a shower
    Showers are available at the campsite.
  • Gas cooker
    A small gas stove is permitted on the campsite. However, the gas stove must not be left unattended at any time.
  • Open fires
    Any types of open fire (fire pits, Finnish candles, etc.) are strictly prohibited.
  • Locker
    The campsite will have limited lockers for your valuables.
  • Electricity
    There is no electricity at the campsite.
  • Generator sets
    Electric generators are prohibited on the entire festival grounds.
  • Wild camping
    Wild camping around the festival grounds is not permitted. Affected people will be made aware of this, reported and sent away.
  • Camper
    Motorhome camping is only possible with a valid WOMO ticket. Here 1 ticket = 1 person + 1 motorhome. All other people in the motorhome need a normal camping ticket. The instructions of the orientation staff at the campsite must be followed.
  • Tent setup
    All tents must be set up storm-proof. The tents must be anchored to the ground. If a storm is reported, all pavilion tents and other loose items must be dismantled immediately and stowed away safely. You must follow the helpers when setting up and dismantling the tents.
  • harassment
    If you are harassed by someone, go to the nearest security post and seek protection there.
  • theft
    We recommend that you bring as many valuables as possible to the festival. We assume no liability for stolen items. If you want to file a report about theft, you must do so directly through the police.
  • evacuation
    In the event of an evacuation, it is imperative that you follow the information. The information is given on the screens, via PA and by the staff. In the event of an evacuation, remain calm. We recommend that visitors who have arrived by car get into their cars and seek shelter there.
  • ear protection
    The festival will be held within the legally stipulated sound level of 100db. Your hearing can be damaged by the volume. We recommend that you use hearing protection.
  • Sanitary
    We have supervised Samaritan posts on site. If you feel unwell or have other health problems, we recommend that you visit the Samaritan post.
  • Security
    There will be security personnel on site throughout the festival. If you have any problems, you can contact the security staff. The instructions of the security personnel must be followed at all times.
  • Accreditation
    You can apply for accreditation here. [Apply] The accreditation window is open until a few weeks before the festival.Registration is not a definitive confirmation of accreditation. All media professionals are selected by us and receive their written email confirmation at least a few weeks before the festival. Media spaces are limited.
  • Drones
    Drone photography is strictly prohibited without our permission. Repeated actions can lead to criminal charges.
  • Photo + video
    It is not permitted to bring professional photo and video recording devices. Professional recordings can only be made with media accreditation.
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